Your 7 u7 Privacy Fully Secured

7 u7 collects certain necessary information to provide you with the best possible service. In accordance with our Privacy Policy, we only collect data that is essential for delivering services, ensuring security, and meeting legal obligations.

Directly Provided Information

Information you provide when opening an account or using the platform:

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number, and residential address.
• Identity Document Details: NID number, passport, or driving license (for KYC verification).
• Payment Information: Mobile Pay/Nagad/Rocket number and transaction details.
• Account Information: Username and preferred settings.

Automatically Collected Information

Certain technical information is collected automatically while you use 7 u7:

7 u7 uses your information only for specific, clearly defined purposes. In accordance with our Privacy Policy, your data is used for the following:

• Service Delivery: Managing your account, processing transactions, and delivering gaming services.
• Identity Verification: Completing the KYC process and preventing fraud.
• Security: Detecting unauthorized access and protecting your account.
• Customer Support: Responding to your complaints and inquiries.
• Promotions: Sending you personalized offers and bonuses based on your preferences (with your consent).
• Legal Obligation: Meeting the requirements of government and regulatory authorities.
• Responsible Gaming: Identifies unusual gaming patterns and provides support to members.

7 u7 uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your language preferences and display settings.
• Analytics Cookies: To understand which parts of the site are most used — fully anonymized.
• Security Cookies: Protection against CSRF attacks and other security threats.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

7 u7 does not generally share your personal information with third parties. However, data may be shared in the following limited circumstances:

Limited Data Sharing Cases

• Service Provider: Payment processors (Mobile Pay, Nagad) and IT infrastructure partners — only the data necessary to operate our services.
• Legal Obligation: When required by court order, government directive, or regulatory authority.
• Fraud Prevention: With relevant authorities to assist in criminal investigations.
• Business Changes: In the event of a company merger or acquisition — you will be notified in advance.

All third parties are contractually bound to uphold our privacy standards. They are legally liable for any misuse of your data.

7 u7 employs multi-layered security measures to protect your information, ensuring your privacy through both technical and organizational safeguards.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Regular system audits conducted by independent experts.
• Staff Training: Regular staff training on data protection is conducted.
• Data Minimization: Policy of collecting and storing only the minimum necessary data.
• Backup & Recovery: Regular data backups and disaster recovery planning.

7 u7's Privacy Policy gives you full control over your personal information. You may exercise the following rights at any time:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily suspended.
• Right to Portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of your rights, email our support team at support@7u7.wine. We will respond within 30 days.

7 u7 does not retain your data longer than necessary. The following retention periods apply depending on the type of information:

Once the retention period expires, your data is securely and permanently deleted or fully anonymized.

7 u7 strictly does not provide services to anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect any information from minors.

• Age is verified at the point of registration.
• Any data collected from individuals under the age of 18 will be deleted immediately upon discovery.
• Parents can request the deletion of their child's data by emailing us at support@7u7. wine.

7 u7 may update this Privacy Policy from time to time. When significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed upon logging in to the platform.
• The date of the latest update will be noted at the top of the page.

Continued use of the platform after an updated policy is published will be considered your acceptance of the new policy. If you do not agree to the updated policy, you may request that your account be closed.

For any privacy-related questions, concerns, or requests, please reach out to our dedicated Privacy Team:

• Email: support@7u7.wine
• Live Chat: Available directly on the platform (24/7)
• Help Center: Visit Help Center

We typically respond within 24–48 hours. For privacy-related complaints, we are committed to providing a resolution within 30 business days.