7 u7's Terms and Conditions — Fully in Bengali

These Terms and Conditions ("Terms") form a legally binding agreement between the 7 u7 platform ("7 u7", "we", "us") and its users ("you", "member"). All services provided through the 7 u7 website, mobile app, or any other digital channel are governed by these Terms.

The key terms used in these Terms and Conditions are defined as follows:

• "Platform" — 7 u7's website, app, and related services.
• "Member" — Any registered user who has opened an account on 7 u7.
• "Bet" — any wager or gaming activity conducted through 7 u7.
• "Bonus" — Any incentive, credit, or reward granted by 7 u7.
• "KYC" — Identity verification process (Know Your Customer).

We reserve the right to update 7 u7's terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

An account is required to access services on 7 u7. During registration, you must provide accurate and complete information. 7 u7 reserves the right to close any account opened with false details at any time.

One Account Policy

Each individual may register only one account. Opening multiple accounts is a direct violation of 7 u7's terms and conditions, and all associated accounts may be permanently closed.

• You must provide your correct name, date of birth, and contact details at the time of registration.
• You are solely responsible for keeping your account password confidential.
• You may not allow anyone else to access or use your account.
• If you notice any unusual activity on your account, contact 7 u7 Support immediately.

7 u7 enforces a strict age policy. No person under the age of 18 is permitted to open an account or use any services on 7 u7. This is a non-negotiable condition of 7 u7's terms and conditions.

The following individuals are not eligible to use 7 u7:

• Any person under 18 years of age.
• Residents of countries where online gaming is prohibited by law.
• 7 u7 employees and their immediate family members.
• Anyone whose account was previously closed due to a rule violation.

In cases of suspicion, 7 u7 may request age verification documents at any time. The account may be temporarily suspended until verification is complete.

To deposit on 7 u7, you must use an approved payment method such as Mobile Pay, Nagad, or Rocket. Deposits from third-party accounts are strictly prohibited.

Deposit Guidelines

• Deposits must be made from your own payment account.
• Minimum deposit amounts may vary depending on the payment method.
• Deposits are usually credited instantly. If there is a delay, please contact support.
• There are no additional charges on deposits, though your payment provider may apply their own fees.

To withdraw funds from 7 u7, your account must have a sufficient balance and a completed KYC verification. Withdrawals can only be made via the same payment method used for the deposit.

• Standard withdrawals are processed within 2 minutes to 24 hours.
• Large withdrawals may be subject to additional verification.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily held in cases of suspicious activity.
• Minimum withdrawal amounts vary by payment method.

Withdrawal requests generally cannot be cancelled once submitted. Please make sure before placing a request.

7 u7's bonus and promotional offers are subject to 7 u7's Terms and Conditions, and each offer carries its own specific terms. Accepting a bonus means you agree to those terms.

General Bonus Terms

• Bonuses cannot be withdrawn unless the wagering requirement (WR) for each bonus has been met.
• Each bonus may only be claimed once unless stated otherwise in the offer.
• The welcome bonus is available to new members only.
• Bonuses are generally valid for 30 days. Any unused bonus will be forfeited upon expiry.
• If bonus abuse is detected, the bonus may be cancelled and the account suspended.

Before placing bets on 7 u7, please read the betting rules for the relevant sport carefully. Specific rules apply to each sport and market.

• Bets cannot be changed or cancelled once accepted (separate rules apply if Cash Out is available).
• If an event is cancelled, the stake will be refunded.
• 7 u7 reserves the right to void bets accepted at incorrect odds due to a technical error.
• If match-fixing is suspected, the relevant bet will be investigated and may be voided if necessary.
• Maximum bet amounts are set and vary by market and event.

The following activities are strictly prohibited under 7 u7's terms and conditions. Violations may result in permanent account closure and forfeiture of any remaining balance:

• Opening or operating multiple accounts.
• Using fraudulent payment methods.
• Using auto-betting software or bots.
• Following artificial betting patterns for the purpose of bonus abuse.
• Attempting to access or hack another member's account.
• Using 7 u7 for money laundering or any illegal financial activity.
• Attempting to introduce viruses or malicious code into the 7 u7 system.

KYC (Know Your Customer) verification is mandatory on 7 u7. It keeps your account secure and helps prevent money laundering.

Required Documents

• Identity Document: National ID (NID), passport, or driving license.
• Proof of Address: Utility bill or bank statement (within the last 3 months).
• Payment Verification: Screenshot or statement of the payment method used.

KYC verification is typically completed within 24–72 hours. Large withdrawals may be temporarily held until verification is complete.

7 u7 is firmly committed to responsible gaming. Gaming is for entertainment — it should never be used as a way to solve financial problems. Helping members build healthy gaming habits is an important part of our terms and conditions.

7 u7 provides the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss amount within a specified time period.
• Session Limit: Set a time limit for continuous gaming sessions.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: Receive reminders about your gaming time at regular intervals.

7 u7 may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a breach of the Terms and Conditions is found.
• Failure to pass KYC verification or providing false information.
• If suspicious or fraudulent activity is detected.
• If an account remains inactive for an extended period (typically 12 months).
• At your own request.

Upon account closure, the process of returning the regular balance (excluding any bonuses) will be initiated. However, if the account is closed due to a breach of the rules, the balance may be forfeited.

Protecting your personal information is 7 u7's top priority. For details on how we collect, store, and use your data, please refer to our Privacy Policy Mentioned.

• Your data is never sold to third parties.
• All data is protected by SSL encryption.
• Your information is never shared except where required by law.
• You may request to view or delete your data at any time.

7 u7 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Members will be notified of significant changes in advance via email or an in-platform notification.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. If you do not agree to the updated terms, you have the option to close your account.

If you have any questions or concerns about these terms and conditions, please contact our support team. We typically respond within 24 hours.

• Email: support@7u7.wine
• Live Chat: Available directly on the platform (24/7)
• Help Center: Visit the Help Center page